Sections in italics are excerpts from Sister Jones’ talk.

‘As a young couple, my husband and I were called by our bishop to visit and minister to a family who hadn’t been to church in many years. We willingly accepted the assignment and went to their home a few days later. It was immediately clear to us that they did not want visitors from the Church.
So on our next visit, we approached them with a plate of cookies, confident that chocolate chips would melt their hearts. They didn’t. The couple spoke to us through the screen door, making it even clearer that we weren’t welcome. But as we drove home, we were fairly certain success might have been achieved had we only offered them Rice Krispies Treats instead….
Over time we began to ask ourselves, “Why are we doing this? What is our purpose?”…
Have there been times when your service and ministering efforts may have seemed “unnoticed or … unappreciated or even unwanted.”
How did you feel about that?
…After much sincere prayer and study, we received the answer to the why of our service. We had a change in our understanding, a change of heart, actually a revelatory experience. As we sought direction from the scriptures, the Lord taught us how to make the process of serving others easier and more meaningful. Here is the verse we read that changed both our hearts and our approach: “Thou shalt love the Lord thy God with all thy heart, with all thy might, mind, and strength; and in the name of Jesus Christ thou shalt serve him.” (D&C 59:5) Though this verse was so familiar, it seemed to speak to us in a new and important way.
‘We rejoice in the invitation to devote our whole souls to seeking higher and holier ways to love God and those around us and to strengthen our faith in Heavenly Father and Jesus Christ in our hearts and in our homes and at church.’ (Elder Gerritt W Gong, General Conference, October 2018)
What different motivations are there for service?
Why should we serve?
“We know …. that even the most extreme acts of service fall short of the ultimate ‘profit’ unless they are motivated by the pure love of Christ. If our service is to be most efficacious, it must be unconcerned with self and heedless of personal advantage. It must be accomplished for the love of God and the love of his children.” (Dallin H Oaks, Pure in Heart [Salt Lake City: Bookcraft, 1988], 47.)
We realized that we were sincerely striving to serve this family and to serve our bishop, but we had to ask ourselves if we were really serving out of love for the Lord. King Benjamin made clear this distinction when he stated, “Behold, I say unto you that because I said unto you that I had spent my days in your service, I do not desire to boast, for I have only been in the service of God.”(Mos 2:16)….
Watch video: Whoever Will Lose His Life for My Sake Shall Find It
‘We know that “when [we] are in the service of [our] fellow beings [we] are only in the service of [our] God.” Mosiah 2:17 And the Lord reminds us that such service is central to His life and character: “For even the Son of man came not to be ministered unto, but to minister, and to give his life a ransom for many.” Mark 10:45 see also Alma 34:28 President Marion G. Romney wisely explained: “Service is not something we endure on this earth so we can earn the right to live in the celestial kingdom. Service is the very fiber of which an exalted life in the celestial kingdom is made.”‘ (D Todd Christofferson, General Conference, October 2017)
How can we make serving others a way of life?
…As our focus gradually changed, so did our prayers. We began looking forward to our visits with this dear family because of our love for the Lord. We were doing it for Him. He made the struggle no longer a struggle. After many months of our standing on the doorstep, the family began letting us in. Eventually, we had regular prayer and tender gospel discussions together. A long-lasting friendship developed. We were worshipping and loving Him by loving His children.
How can Sister Jones’s counsel change the way we care for and minister to each other?